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FREQUENTLY ASKED "LEMON LAW" QUESTIONS
What types of products does the Lemon
Law apply to?
What if I use my vehicle in business?
Does the Lemon Law apply to used vehicles?
Does Lemon Law apply to leases?
How long does the Lemon Law apply?
How long do I have to bring my case?
How do I know if my vehicle a "lemon?"
What do I get if my vehicle is a "lemon”?
How do attorneys' fees and litigation costs work?
What are "civil penalties”?
While there are a number of legal and factual issues that may arise
in various Lemon Law cases, here are some Frequently Asked Questions
we routinely encounter during our Lemon Law litigation and advocacy.
Keep in mind that the following information is based on general
California law, which is continually subject to change and dependent
on the facts of each individual case.
What types of products does the Lemon Law apply to?
The Song-Beverly Consumer Warranty Act (of which the Lemon Law is
a subset) actually applies to all consumer products sold in California
and covered by a manufacturer's or retail seller's warranty. A consumer
product is defined as a product that is purchased or used primarily
for personal, family or household purposes. Examples of vehicles
covered by the law are automobiles, trucks, recreational vehicles,
boats, personal watercraft and motorcycles. Today, many consumers
purchase an additional service contract or extended warranty when
buying a product. An extended warranty acts the same as a manufacturer's
warranty in terms of providing coverage under the Lemon Law. Although
a service contract usually does not, it possibly can if it contains
verbiage like “guarantee” or “warranty.”
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What if I use my vehicle in business?
There has been a recent amendment to the Lemon Law that provides
protection for vehicles purchased for business use if the business
in question has no more than five vehicles, weighing less than 10,000
pounds each, registered in its name in California. Vehicles used
for driving to and from work typically aren’t subject to any
“business” restrictions laid out by the Lemon Law provided
that they were also purchased for personal, family or household
uses.
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Does the Lemon Law apply to used vehicles?
Another common misconception is that the Lemon Law only applies
to new motor vehicles or products. This is not true. The Lemon Law
applies to any consumer product, new or used, with a problem that
started while still under warranty, including extended warranties.
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Does Lemon Law apply to leases?
Yes. The Lemon Law applies to leased products as well as products
that are purchased.
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How long does the Lemon Law apply?
There is a common misconception that the Lemon Law only applies
for one year. But in fact the Lemon Law covers problems that started
during the warranty period (even with 10-year warranties), as long
as the vehicle was brought in for repair during the warranty period
for the specified complaint. The actual suit can be filed after
the warranty has expired (see the following question).
Additionally, if you purchase an extended warranty, the Lemon Law
covers the period of the extended coverage. The term of your warranty,
moreover, is extended for the number of calendar days the product
is out of service by reason of repair.
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How long do I have to bring my case?
You may bring a case under the Lemon Law within four years of the
date you knew or reasonably should have known the product was a
lemon.
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How do I know if my vehicle a "lemon?"
As a general rule, a vehicle that suffers from a material defect(s)
is a lemon if it remains unrepaired after a "reasonable"
number of repair attempts (as little as two repair attempts in the
case of safety defects). A material defect or "nonconformity"
to the warranty is defined as a defect that "substantially
impairs the use, value or safety" of the vehicle. Serious safety
defects such as brake or steering failure or stalling easily meet
this standard, and most mechanical or drive-ability problems will
qualify under this standard. Many other problems, however, may also
qualify as material defects, including problems related to cosmetics
and comfort. An unacceptable number of "little problems"
also affects the issue of whether the use, value or safety of your
vehicle has been substantially impaired.
What constitutes a “reasonable” number of repair attempts
is a question that can best be answered on a case-by-case basis.
With over 20 years of experience, our firm can provide a quick,
cost-free evaluation as to whether your vehicle qualifies for protection
under the Lemon Law.
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What do I get if my vehicle is a "lemon”?
If your vehicle or other consumer product is a lemon, you are entitled
to have it repurchased or, if the manufacturer or retailer is willing,
to have it replaced. In other words, if they are unwilling to replace
a lemon product they must repurchase the product. If you choose
a replacement vehicle, you’re entitled to a motor vehicle
"substantially identical" to the vehicle being replaced.
The manufacturer or retailer is responsible for paying all taxes
and licensing fees.
If you choose to have your vehicle repurchased, you’re entitled
to a refund of all monies invested in the lemon, including down
payment, monthly finance payments and payoff of the finance contract.
In either the case of a replacement or repurchase, you are also
entitled to recover expenses such as towing costs, rental car fees
and repair costs.
The manufacturer or retailer is entitled to deduct from your recovery
(or charge you in the case of a replacement vehicle) an amount for
your use of the lemon vehicle prior to the first repair attempt.
The Lemon Law provides a formula that calculates the so-called "mileage
deduction" as follows: mileage at the time of the first repair
attempt of the defect, divided by 120,000, times the actual price
paid or payable by the buyer. So, for example, if your vehicle had
12,000 miles the first time the manufacturer's representative tried
to fix the vehicle, and you paid $20,000 for the vehicle, there
would be a $2,000 deduction from your recovery under the Lemon Law.
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How do attorneys' fees and litigation costs work?
The Auto Fraud Legal Center takes cases with no up-front fees and
on a contingency basis, meaning we seek to recover our costs and
fees from the manufacturer or dealer being sued.
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What are "civil penalties”?
The Lemon Law contains another strong enforcement mechanism to deter
manufacturers and retail sellers from violating consumers' rights:
Defendants who willfully fail to comply with their obligations to
repurchase or replace lemon products are subject to a civil penalty
of up to two times the buyer's actual damages.
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